Who are we?
Orcone Care LTD
25B Thornbury Road, Birmingham, B20 0ED
Phone: 0121 318 3837
Last Reviewed: 28/12/2024
Last Amended: 28/12/2024
Introduction
We are Orcone Care LTD, a company incorporated in England and Wales. Our company number is 12605500 and our registered address is 25B Thornbury Road Birmingham B20 0ED (“Orcone Care LTD” / “we” / “our” / “us”). We are committed to ensuring that your privacy is protected. We comply with the UK General Data Protection Regulation (“UK GDPR”) unless and until the UK GDPR is no longer directly applicable in the UK. We also follow all national implementing laws, regulations, and secondary legislation as amended or updated from time to time in the UK, and any successor legislation to the UK GDPR and the DPA (together “Data Protection Legislation”). We are the data controller of data you pass to us pursuant to this policy.
This Privacy Policy, together with our website terms and conditions and cookie policy, sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting the website at https://orconecare.com (the “Website”) you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.
Information Orcone Care LTD Holds and Usage
Information you give Orcone Care LTD:
You may give us information about you by completing enquiry forms on the website or by requesting via the website that we send you marketing information, or you request for care services. The information you give us may include your name, email address, address/location, and phone number.
We will retain this information while we are corresponding with you or providing services to you or to a Client you represent. We will retain this information as per the Records Management Code of Practice for Health and Social Care.
Information Orcone Care LTD collects about you:
Orcone Care LTD may collect the following information from you when you visit the website:
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through, and from the website (including date and time), products you viewed or searched for, page response times, website errors, length of visits to certain pages, page interaction information, methods used to browse away from the page, and any phone number used to call our helpline.
We retain this information for 8 years.
Information we receive from other sources:
This includes information we receive about you when you use other websites operated by us or other services we provide. This information may include your name, email address, postal address, and phone number. We will retain this information for 8 years.
Cookies
The Website uses cookies to distinguish you from other users of the website. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy https://orconecare.com/cookies_policy/.
Use Made of the Information
We may use the information we receive and/or collect about you to:
- Fulfil our obligations under any contract that we have entered into with you or with a Client that you represent, and to provide you or the relevant Client with information or services that you or the Client has requested.
- Send you newsletters and marketing information if you have consented to us doing so.
- Notify you of products and services that we feel may interest you, or permit third parties to do so if you have provided the appropriate consent.
- Monitor website usage and provide statistics to third parties for the purposes of improving and developing the website and the services we provide via the website.
Orcone Care LTD processes personal information for certain legitimate business purposes, which include some or all the following:
- Where the processing enables Orcone Care LTD to enhance, modify, personalize, or otherwise improve the website, its services, or communications.
- To identify and prevent fraud.
- To enhance the security of the network and information systems of Orcone Care LTD.
- To better understand how people interact with the websites of Orcone Care LTD.
- To administer the website and carry out data analysis, troubleshooting, and testing; and
- To determine the effectiveness of promotional campaigns and advertising.
Your Rights in Respect of your Data
If any of the information you provide to us via the website changes, please let us know as soon as possible so that we can make the necessary changes to the information we hold for you on our database. If you wish to make any changes to your information, please contact us via the following webpage https://orconecare.com/contact/.
If you wish to access or rectify the information we hold about you, or request that such information be transmitted directly to another data controller, please contact us via the following webpage https://orconecare.com/contact/. We shall process your request to access your information within one month of receipt, or we will let you know within that timeframe if we need more information from you. We will process your request free of charge.
To request that your information is deleted or if you wish to restrict or object to the processing of your information, please contact us via the following webpage https://orconecare.com/contact/.
If you have any complaints about our use of your personal data, please contact us. You also have the right to complain to the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the Information Commissioner’s Office. Contact details for the ICO can be found at https://ico.org.uk/.
If you have any further queries or comments on our Privacy Policy, please contact us via the following webpage https://orconecare.com/contact/. We also welcome your views about our website and our Privacy Policy.
What information does Orcone Care LTD hold and how will we use it?
Information you give Orcone Care LTD: You may give us information about you by completing enquiry
forms on the website or by requesting via the website that we send you marketing information, or you
request for care services. The information you give us may include your name, email address,
address/location and phone number. This does not include all personal data processed by Orcone Care
LTD but only personal data it collects through its website].
We will retain this information while we are corresponding with you or providing services to you or to a Client
you represent. We will retain this information as per the Records Management Code of Practice for Health
and Social Care.
Information Orcone Care LTD collects about you: Orcone Care LTD may collect the following information
from you when you visit the website:
Technical information, including the Internet protocol (IP) address used to connect your computer to the
Internet, your login information, browser type and version, time zone setting, browser plug-in types and
versions, operating system and platform; and
Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through
and from the website (including date and time), products you viewed or searched for, page response
times, website errors, length of visits to certain pages, page interaction information, methods used to
browse away from the page and any phone number used to call our helpline
We retain this information for 8 year.
Information we receive from other sources: This includes information we receive about you when you use
other websites operated by us or other services we provide. This information may include your name, email
address, postal address and phone number. We will retain this information for 8 years.
Cookies
The Website uses cookies to distinguish you from other users of the website. For detailed information on the
cookies we use and the purposes for which we use them, please see our Cookie Policy https://orconecare.com/cookies_policy/.