Safe Care at Home
Supporting our Clients to stay safe during the COVID-19 pandemic
Safe Care at Home
At OrconeCare, we understand how worrying it can be when a loved one needs care during uncertain times. As public health restrictions evolve, our top priority remains the same — delivering safe, high-quality homecare that families can depend on.
We are committed to helping our Clients live safely and comfortably in their own homes, with every precaution in place to protect both them and our CareGivers.

Our COVID-19 Safety Commitment
Expertly Trained CareGivers
All OrconeCare CareGivers are trained in infection control, thorough hand hygiene, and the correct use of PPE (Personal Protective Equipment). Surfaces touched during visits are disinfected, and face visors are cleaned after every call.
Secure PPE Supply
Our well-managed supply chain ensures CareGivers have continuous access to all necessary PPE.
Up-to-Date Safety Measures
We strictly follow the latest guidance from Public Health England and other official bodies, updating our policies as needed to protect our Clients and staff.
Homecare Services You Can Rely On
Whether your loved one is shielding, self-isolating, or requires regular assistance, we continue to offer all our trusted services, including:
- Personal care
- Respite care
- Companionship and emotional support
- Medication reminders
- Light housekeeping
- Meal preparation
- Dementia care
- Prescription collection and essential errands
- 24-hour live-in care
We also help Clients stay in touch with loved ones through video calls using tools like FaceTime or Skype.
Welcoming New Clients
OrconeCare is still taking on new Clients. Our care assessments are quick, safe, and tailored to each individual. We respond to urgent care needs promptly without ever compromising our standards of care.
Keeping Clients Engaged and Connected
Mental and emotional wellbeing is just as important as physical safety. To keep our Clients stimulated and happy, we offer:
- Outdoor support where safely possible
- Engaging in-home activities and games
- Friendly companionship and conversations
We support Clients to safely resume activities they enjoy, while continuing to follow all health and safety guidelines.
Helping Your Community
You can support your community and our CareGivers by:
- Following public safety guidelines
- Checking in on elderly or isolated neighbours
- Offering help or simply saying hello — it can make all the difference
How it works
Need Assistant for your need?
FAQs – Safe Care at Home
Yes, absolutely. At OrconeCare, safety is our top priority. All our CareGivers follow strict hygiene protocols, wear appropriate PPE, and are fully trained in infection prevention and control. We continue to follow official government guidance to ensure safe care delivery.
Yes. We are fully equipped to continue providing care for individuals who are self-isolating or classed as extremely vulnerable. Our CareGivers wear full PPE and follow all safety protocols to protect your loved one while providing essential support.
We are offering all of our regular services including personal care, companionship, medication support, dementia care, meal prep, light housekeeping, errands, and 24-hour live-in care. We also help Clients stay connected with their families through video calls.
Yes, we are. OrconeCare continues to welcome new Clients and can arrange care assessments either in person (safely) or remotely. Each care plan is customised to meet the unique needs of the individual.
We focus not just on physical safety, but emotional wellbeing too. Our CareGivers offer friendly companionship, facilitate safe outdoor activities where possible, and engage Clients with in-home games, quizzes, and conversation to keep spirits high.