Terms and Conditions

Welcome to Orcone Care!
By accessing and using our website and services, you agree to the following Terms and Conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of our website and services. By using our website, you accept these Terms in full. If you disagree with any part of these Terms, you must not use our site or services.

2. Services

Orcone Care provides domiciliary care, live-in care, and specialist homecare services. All services are subject to availability, assessment, and a written agreement between the Client and Orcone Care.

3. Care Assessments

Before commencing care, a full needs assessment will be carried out.
We reserve the right to refuse to provide care services if we are unable to meet the Client’s needs safely and effectively.

4. Fees and Payment

• All fees for services will be outlined in a Service Agreement.

• Payment terms will be clearly stated in the invoice or Service Agreement.

• Fees are reviewed annually and may be subject to change with prior notice.

5. Cancellation Policy

• Clients must provide a minimum of [X] days’ written notice to cancel services.

• Cancellation without adequate notice may incur charges, as outlined in your Service Agreement.

6. Client Responsibilities

• Clients must provide accurate and up-to-date information regarding their care needs and health conditions.

• Clients must inform Orcone Care immediately of any changes in their circumstances that may affect the care provided.

• Clients must ensure that the environment is safe and suitable for care services to be carried out.

7. Caregiver Responsibilities

• Orcone Care will provide professional, compassionate, and competent care in line with the care plan.

• Caregivers will maintain confidentiality and uphold a high standard of care, adhering to all relevant laws and regulations.

8. Privacy and Confidentiality

• Orcone Care values your privacy and is committed to protecting your personal data. For more information, please refer to our Privacy Policy.

• We will not disclose your personal information to third parties without your consent unless required by law.

9. Limitation of Liability

• Orcone Care will not be liable for any indirect, special, or consequential damages arising from the use of our services or website.

• We do not take responsibility for any loss or injury that arises as a result of providing care outside the agreed-upon services or in case of any failure to follow the care plan.

10. Modifications

• Orcone Care reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and we encourage you to review them periodically.

11. Governing Law

These Terms and Conditions are governed by the laws of [Country/Region]. Any disputes will be resolved under the jurisdiction of [City/Region].

12. Contact Information

If you have any questions about these Terms and Conditions or our services, please contact us at:

Orcone Care
[Address]
[Email]
[Phone Number]